Return Policy

Returns can be made within 14 days from the date you've received all your items. For all returns:

  • Items must not be washed, worn, altered, or damaged.

  • All original tags must be attached.

  • Must come with original package.

  • All sale items, intimates, bodysuits are final sale and not eligible for return.

  • If your order is purchased through store credits offered from a previous return, the order is not eligible for return.

 

Refund Payment

  • All returns will be issued via Store Credit Only.
  • Store credit of the amount you paid will be issued after processing your return, which may take up to 10 working days after receiving your return in our warehouse. After the refund is issued, you will receive a confirmation email detailing your return and refund amount. We won't keep you waiting too long!
  • Unfortunately, we do not cover return shipping costs. The original shipping cost is non-refundable.

 

Return Process

  1. Email us at support@shopmicas.com with title "Return Request: #XXXXXX(Your Order Number)".
  2. Provide us with your order number and email.
  3. Tell us the item(s) you would like to return and the reason for return.
  4. We'll be in touch with instructions for your return after we receive your information.
  5. Please note that you can only submit ONE request for each order.